Privacy Policy

Privacy Policy

Last updated: May 2026

Brecon View Eco Retreat (“Brecon View”, “we”, “us”, “our”) is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights in relation to it.

Who we are

Brecon View Eco Retreat is operated by TR2 Group. Our site address is breconview.co.uk. For any privacy-related queries, contact us at bookings@breconview.co.uk.

What data we collect

When you make a booking or enquiry, we collect: your name, email address, phone number, billing address, payment details (processed securely via our booking system), and details of your stay. We may also collect information when you sign up to our mailing list, contact us via email, or interact with our website.

How we use your data

We use your information to: process and manage your booking, communicate with you before and after your stay, send marketing emails (only if you’ve opted in), and improve our service. We do not sell your personal data to third parties.

Cookies

Our website uses cookies to improve your browsing experience. These include essential cookies required for the site to function, and optional analytics cookies that help us understand how visitors use the site. You can manage your cookie preferences at any time.

Data retention

We retain booking-related data for 7 years in line with HMRC requirements. Marketing data is held until you unsubscribe. You can request deletion of your data at any time by contacting us.

Your rights

Under UK GDPR, you have the right to access, correct, or delete your personal data, restrict or object to how we process it, and request portability of your data. To exercise any of these rights, email us at bookings@breconview.co.uk.

Third-party services

We use third-party services including Lodgify (booking management), Stripe (payment processing), and Mailchimp (email marketing). Each of these services has their own privacy policy governing how they handle data.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.